Export or delete your data
Everything in Sondeas is yours. Take a copy any time, or delete it, from Settings, Data & account.
Export everything
Step 1: Open Settings, then Data & account, and choose Request export.
Step 2: Include the original audio if you need it; it makes the file much larger.
Step 3: Type the code we email you. If your workspace is locked, type your passphrase to include locked notes.
Step 4: We email you when the ZIP is ready: transcripts and outputs as Markdown, plus the details as JSON.
Delete
- Delete a note from the note itself or from the Library. Deleted notes go to Trash first.
- To delete your account and everything in it, see Delete your account.
- Invoices and payment records are kept as long as tax law requires. They contain nothing you said or wrote.
A copy of everything we hold about you
To ask for a copy of your personal data (a data subject access request), or to have it corrected or erased, write to [email protected] from your account email.
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